How do I report a bug?

If you encounter an issue with the game, please report it to our support team so we can investigate and fix it as soon as possible.

To create a report, do the following:

1. Go to the request creation form. Log in to our support portal using your Xbox or PSN account if you have not done so yet.
2. Choose “Bug reporting” as the issue type.
3. Fill out every field. In the Description field, please specify the following:

• A detailed description of the issue you encountered.
• The time and date when the match in which the issue occurred took place.
• Your opponent’s club name and Xbox/PSN name in that match.
• Any other details that may aid us in the investigation.

4. Attach screenshots or videos illustrating the issue. You can find out how to create them on Xbox here or PlayStation here. If needed, enable Input Overlay in Options > Settings > HUD before recording a video. This will allow us to see what buttons you are pressing in the video clip.
5. Submit your report and wait for a reply from our support team.

We will do our best to investigate the issue and get back to you as soon as possible.